Membership Refund Policy

KDCCI is committed to a fair and transparent refund policy. While membership fees are generally non-refundable, exceptions may apply in specific circumstances.

Refund Eligibility:

1.Membership Cancellation:
-Written cancellation requests are required.
-Refunds processed for remaining months after request receipt.
-Cancellation fee may apply.
2.Duplicate Payments:
-If a member accidentally pays for the same membership twice, a full refund of the duplicate payment will be issued upon verification.

Refund Process:
-Submit requests in writing to admin@kdcci.com.au.
-Refunds processed to original payment method within 14 business days.
-Email confirmation of refund status provided.

Exceptions:
-No refunds if services or benefits have been used prior to cancellation.
-Special considerations for exceptional circumstances (e.g., natural disasters) reviewed case-by-case.

For questions or refund requests, contact KDCCI at (08) 9144 1999 or admin@kdcci.com.au.